Cranley Surgical Associates, Inc.

My appointment

Is it possible to download and print the necessary paperwork before my first office visit?
Yes. Select Patient Link from the navigation bar above, then select �New Patient Registration�. After filling out the registration forms, mail them, fax them or bring them with you to your appointment.

Will my Cranley Surgical Associates surgeon have access to diagnostic information ordered by another physician?
We can often get results from blood tests and x-rays performed. When needed, the patient will be asked to obtain their films from the imaging centers.

Can I just bring my films in when I come in for my appointment?
Yes, please bring the films with you when coming in for your appointment.

Can the doctor evaluate my condition by reviewing my medical information without seeing me in the office?
Our physicians personally see every patient. The physicians at Cranley Surgical Associates evaluate each patient using patient history and a physical examination in order to provide their best surgical opinion.

Can I get an appointment sooner?
We will offer you the first available appointment with your preferred surgeon. If requested, you may be able to get a more timely appointment with another Cranley Surgical Associates surgeon. If you notice any change in your current symptoms, please let us know right away. We will communicate your symptoms to a physician to determine if a sooner appointment is needed.

Billing and Insurance

What insurance plans do you accept?
Cranley Surgical Associates, Inc. participates in all major managed care insurance plans. Please contact our Business Office or your provider for confirmation of your insurance coverage.

Will my insurance cover my visit?
Many insurance plans now have co-pays and co-insurance requirements. You will need to contact your insurance company to determine the level of benefits covered by your particular policy.

What does it mean to be �Out of Network�?
Cranley Surgical Associates surgeons are in-network with most insurance plans. If your plan designates Cranley Surgical Associates �Out of Network�, benefits may be paid at a substantially reduced rate. You will need to contact your insurance company to determine your out-of-network benefits.

How is payment handled?
We accept cash, Visa, MasterCard, Discover Card, and personal checks. Please bring your payment to your appointment.

What is Cranley Surgical Associates� financial policy?
Our financial policy supports the resources needed to achieve our goals of continuous educational growth, service excellence, teamwork, and clinical improvement. To view our financial policy, please select the Patient Link option above, then select Financial Policy.

Hospitals

What hospitals are Cranley Surgical Associates affiliated with?
Please select the About Us option above, then select Hospitals and Insurance.

Do all Cranley Surgical Associates� doctors go to all of the hospitals?
To find out what hospitals your surgeon goes to, select the Our Team option above, then select Surgeons. Click on your surgeon�s name. This information will be listed under �Hospital Affiliation�.

Our Practice

What does it mean when it says Cranley Surgical Associates� doctors are �Board Certified�?
The American Board of Surgery (ABS) is an independent, non-profit organization which certifies surgeons who have met the highest standards of education, training and knowledge. Surgeons certified by the ABS have completed a minimum of five years of surgical residency training following medical school and successfully completed a written and oral examination process administered by the ABS. Board certification is different from medical licensure, which is required by law for an individual to practice medicine.

What does it mean when it says Cranley Surgical Associates� doctors are �Fellowship trained�?
To become trained for a specialty, physicians enter a post-residency training period known as a fellowship for one to three years, in order to develop a particular expertise. After completing the fellowship, the physician has undergone a minimum of 12 years of formal classroom education and practical training under the supervision of a licensed physician

What is a PA-C?
A certified physician assistant, or PA-C, is a health professional licensed by the state to practice medicine with the supervision of a physician. PA-C's provide a broad range of medical and surgical services and are part of the physician/PA team.

What is an ARNP?
An Advanced Registered Nurse Practitioner, or ARNP, is a registered nurse who has completed advanced nursing education (generally a master's degree) and training in the diagnosis and management of common as well as complex medical conditions. ARNPs work in collaboration with a doctor.